Customer Service Manager Job at Culinary Depot, Spring Valley, NY

NFR4ZkhnTkZuSVhuVjl1OFhXTHRqTEk3SHc9PQ==
  • Culinary Depot
  • Spring Valley, NY

Job Description

Job Description

Job Description

At Culinary Depot, we are committed to delivering exceptional service and solutions to our customers. We are looking for a driven Customer Service Manager to lead our team and ensure every client receives a seamless, positive experience.

Position Summary:
The Customer Service Manager will oversee daily operations of the customer service team, ensuring high-quality support, efficient processes, and customer satisfaction. This role requires a proactive leader who can train, motivate, and manage a team while continuously improving service standards.

This is a full-time, in-office position based in our Spring Valley location; remote work is not available.

Key Responsibilities:

  • Lead, mentor, and manage the customer service team to achieve performance goals.

  • Monitor customer interactions, analyze feedback, and implement improvements.

  • Handle escalated customer issues with professionalism and efficiency.

  • Collaborate with sales, operations, and other departments to ensure a seamless customer experience.

  • Maintain knowledge of products, services, and industry trends to provide accurate guidance to customers.

Qualifications:

  • Proven experience in customer service management or related leadership role.

  • Excellent interpersonal, communication, and problem-solving skills.

  • Strong organizational and team management abilities.

  • Ability to analyze data and metrics to drive improvements.

  • Proficiency in customer service software, CRM systems, and Microsoft Office Suite.

  • Bachelor's degree preferred, but equivalent experience is acceptable.

Key Attributes:

  • Positive and professional attitude.

  • Strong leadership and motivational skills.

  • Customer-focused mindset with attention to detail.

  • Ability to thrive in a fast-paced, dynamic environment.

Why Join Us:

  • Opportunity to lead a passionate team in a growing company.

  • Collaborative, supportive work environment.

  • Competitive salary and benefits package.

  • Career growth and development opportunities.


     

    This is a full-time, in-office position based in our Spring Valley location; remote work is not available.

Powered by JazzHR

wjOjKUIgmB

Job Tags

Full time, Work at office, Remote work,

Similar Jobs

LHH

Front Desk Receptionist Job at LHH

 ...Our client, a prestigious real estate firm, is seeking a Receptionist to join their award winning team. As an Entry-Level Receptionist, you will play a crucial role in ensuring the smooth operation of the front desk and providing a warm and professional welcome to all... 

OVA.Work

Jr Java Developer Job at OVA.Work

We are looking for a skilled Java Developer to join our team and help build high-performance, scalable applications. You will be responsible...  ...technologies like Angular or React is a plus.Seniority level : Entry levelEmployment type : ContractJob function : Information... 

Vaco by Highspring

Data Entry Administrative Clerk - ASAP Job at Vaco by Highspring

Job Description About the Role: A well knows and popular grocery chain is on the hunt for a meticulous, detail-obsessed data hero to help our Merchandising/Buying team conquer a multi-year backlog of cost and SKU code updates. You'll be the wizard who separates...

Veyo

Medical Courier - $10,000 GUARANTEED! Job at Veyo

Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to drive your own vehicle and help transport others to healthcare appointments around Phoenix!Veyo is a mission-driven company helping individuals get to and from their non-emergency medical appointments...

Spotify

Machine Learning Engineer II Job at Spotify

 ...Discover Weekly and Daily Mix to entry points like Home and Search....  ...podcasts. Our team of ~100 engineers, scientists, product managers,...  ...their career who is eager to learn by building, collaborate closely...  ...You have a working knowledge of machine learning fundamentals and...