Work & Travel in Portugal (Fully Remote Job with Accomodation from the Day 1)! Job at FH Collective Academy, Malta

NWpoV0h3MURuSURsWDlHeVhHdnJnckk2R2c9PQ==
  • FH Collective Academy
  • Malta

Job Description

We're Hiring: ARC Support Specialist (Danish Market)

Location: Lisbon, Portugal (Remote + Relocation Support)

Accommodation Provided | International Applicants Welcome!

Looking for a dynamic career in a multicultural environment? Join as an ARC Support Specialist and be part of a global team committed to delivering outstanding customer service for one of the worlds leading brands.

Your Role:

As an ARC Support Specialist, you'll support customers throughout their order journeyfrom purchase to delivery and beyond. You will:

  • Handle inquiries related to orders, shipping, payments, refunds, and returns

  • Communicate with customers, carriers, financial institutions, and internal teams

  • Work with sensitive data, complying with PCI and GDPR standards

  • Resolve complex issues using internal knowledge bases and escalate when needed

  • Ensure a seamless customer experience with professionalism and care

What Were Looking For:

  • Fluent Danish & English (C1, written and spoken)

  • Attention to detail & high level of accuracy

  • Problem-solving mindset with strong decision-making skills

  • Customer-focused and team-oriented attitude

  • Ability to work under pressure and meet deadlines

  • SAP or back-office experience is a plus (but not required)

What We Offer:

Compensation & Benefits:

  • Christmas Allowance (monthly): 86.00

  • Holiday Allowance (monthly): 86.00

  • Meal Allowance: 154.00/month (tax-free meal card)

  • Total Compensation:

    • With Company Apartment: 1,620.50/month

    • Without Apartment: 1,420.50/month

  • Health insurance from day one

  • Paid training (1520 working days)

  • Performance bonuses depending on targets

Accommodation & Relocation Support:

  • Company-rented furnished apartments (utilities included) for the first 14 months

  • Bed linens, kitchen equipment & internet provided

  • Eligibility: Applicants living more than 100 km from Lisbon

  • Remote work option available with company equipment provided

  • Occasional in-office presence may be required depending on project needs

Working Hours:

  • Full-time (40 hours/week) on rotating shifts

  • Hours: MondaySunday between 07:00 and 00:00

  • Overtime may be required during high-volume periods

  • 22 vacation days/year (after the first calendar year)

  • Holiday & Christmas bonuses paid monthly

Ready to Launch Your International Career?

Apply now and start your journey in Portugal with one of the worlds most recognized customer experience companies. Work with purpose, grow with global professionals, and experience the lifestyle of Lisbon!

#CustomerSupport #ARC #RemoteJobs #PortugalJobs #Teleperformance #WorkAbroad #GlobalCareers #LisbonLife #JoinOurTeam #RelocationJobs #CustomerSuccess

Job Tags

Full time, Work at office, Remote work, Relocation package, Rotating shift,

Similar Jobs

Conejo Valley Heating & Air Conditioning

Electrician Job at Conejo Valley Heating & Air Conditioning

 ...Conejo Heating, Air, Plumbing and Electrical is seeking a skilled Electrician to join our team. As an Electrician, you will be responsible for installing, maintaining, and repairing electrical systems in residential, commercial, and industrial settings. The ideal candidate... 

Dunkin' Donuts

Baker Job at Dunkin' Donuts

 ...Dunkin' Donuts - 3027 Graham Road [Kitchen Staff / Pastry Cook] As a Baker at Dunkin Donuts, you'll: Be responsible for making a wide range of donuts, breads, pastries and other baked products; Follow and complete a daily par sheet; Produce quality baked goods following... 

L3 Harris

Sr. Spec, Manufacturing Engineer Job at L3 Harris

 ...air, land, sea and cyber domains in the interest of national security. Job Title: Sr. Manufacturing Engineer Job Code: 26652...  ...many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In... 

United States Army

Network Communication System Specialist Job at United States Army

As a Network Communication Systems Specialist, youll supervise network management functions while overseeing integrated network control centers and multichannel communications systems. Your duties will include installing tactical fiber and cable wiring, troubleshooting... 

GHR Healthcare - Travel Division

Travel Cardiac Device Specialist - $2,407 per week Job at GHR Healthcare - Travel Division

GHR Healthcare - Travel Division is seeking a travel nurse RN Telemetry for a travel nursing job in Wausau, Wisconsin. Job Description & Requirements ~ Specialty: Telemetry ~ Discipline: RN ~ Start Date: 09/08/2025~ Duration: 13 weeks ~36 hours per week ...