Job Description

Job Description

Job Description

Salary: $40,000/year

Youth On Their Own (YOTO) supports the high school graduation and continued success of youth experiencing homelessness. We strive to eliminate barriers to education and empower Pima Countys housing insecure youth to stay in school. For almost 40 years, we have supported this unique demographic by providing financial assistance, basic human needs, guidance, and more. We also assist our graduates in their pursuit of higher education, workplace readiness, and other opportunities for self-sufficiency.

* Winner of the 2024 Copper Cactus Award for Best Place to Work

* 97% employee workplace satisfaction in anonymous monthly surveys

* Almost entirely funded through private philanthropy (no federal funding)

POSITION OVERVIEW

The Volunteer Coordinator is responsible for the coordination of YOTOs volunteer-related activities including recruitment, retention, scheduling, recognition, and training of volunteers. Serve as the point person for volunteer questions and concerns. Responsible for creating group volunteer activities in which community members can participate. Provide occasional support for general operations projects, including facilities related tasks as needed.

ESSENTIAL DUTIES

I. Individual Volunteers

• With Operations Manager, create and execute an annual Volunteer Plan.
• Recruit, screen, and onboard high-quality volunteers who share YOTOs values and have the skills to meet YOTOs needs.
• With support from relevant staff, train volunteers on the tasks required for their position.
• Work with other YOTO staff to perform regular needs assessments across the organization, identifying new ways to utilize volunteer support in service of YOTOs mission.
• Assign volunteers based on program needs and the volunteers interests and skills.
• Monitor and evaluate volunteers performance.
• Maintain a positive, organized, and productive environment for all volunteers.
• When volunteers are unable to perform the required tasks, find adequate substitutes for the jobs they would perform, or serve as that substitute.
• Address volunteer concerns or conflicts as they arise and manage the offboarding process for volunteers who are no longer a good fit.
• Accurately track volunteer hours and activities in volunteer management software.
• Maintain volunteer databases and ensure that active volunteers have signed necessary releases and have emergency contact forms on file.
• Create and enact a Volunteer Stewardship Plan to retain volunteers and ensure that they feel appreciated and understand how their work supports YOTO youth.
• Request, consider, and report back on feedback from volunteers to help YOTO improve the quality of YOTOs Volunteer Program.
• Continue to implement and follow industry best practices and protocols.

II. Group Volunteers

• In conjunction with other staff members, come up with new group volunteer activities that are both meaningful for volunteers and beneficial to YOTOs work.
• Coordinate, promote, and lead YOTOs Busy Bees volunteer events.
• Ensure that group volunteer activities run smoothly by creating detailed and easy to follow instructions. Update these instructions / projects as needed.
• When informed that a group activity will be taking place, ensure that all the needed materials are available at YOTO or the offsite location.

III. Participation in the Volunteer Community

• Represent YOTOs Volunteer Program at relevant community events.
• Participate in SAVMA as a YOTO team member and stay informed on best practices in volunteer engagement.
• Respond to requests and questions about volunteering at YOTO.

WORKING CONDITIONS

• This position requires prolonged periods of computer use / screen time and intermittent physical activity including lifting, bending and reaching.
• 100% of work will be done on-site at the YOTO office (in Tucson).

THE INTENT OF THIS JOB DESCRIPTION IS TO PROVIDE A REPRESENTATIVE SUMMARY OF THE ESSENTIAL DUTIES PERFORMED BY THIS POSITION. EMPLOYEES MAY BE ASKED TO PERFORM JOBRELATED TASKS OTHER THAN THOSE SPECIFICALLY PRESENTED IN THEIR JOB DESCRIPTION. YOUTH ON THEIR OWN RESERVES THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME.

REQUIRED QUALIFICATIONS

• Deeply held passion for and commitment to the mission of Youth On Their Own.
• Bachelors degree or equivalent experience.
• 1+ years experience coordinating volunteer activities.
• 2+ years experience working for a nonprofit organization.
• Experience with volunteer management software or a facility with learning new software programs.
• Proficiency in Microsoft Office Suite.
• Skilled at achieving program objectives through thoughtful, volunteer-centered coordination.
• Strong interpersonal and communication skills; approachable, empathetic, and able to create a welcoming environment for all.
• Strong project management skills with demonstrated ability in planning projects, communicating with stakeholders, completing work with minimal supervision, and meeting project deadlines.
• Excellent time management skills and an aptitude for proper task prioritization.
• Ability to troubleshoot problems independently.
• Excellent written and verbal communication skills.
• Patience and strong customer service skills.
• Ability to pass an annual background check with no felony convictions connected to theft or embezzlement or any conviction related to child abuse or misconduct.
• Ability to receive Fingerprint Clearance Card.

PREFERRED QUALIFICATIONS

• Experience with graphic design programs such as Photoshop or Canva.
• Demonstrated ability to build positive, collaborative relationships with a wide range of people, including volunteers, staff, and community members.
  

COMPENSATION AND BENEFITS

New hires for this position start at $40,000/year. Competitive benefits include:

• 401k with up to 4% company match
• Health, Dental, and Vision insurance - YOTO pays 100% of premiums for employees and contributes $100/month for dependents on our health plan
• Life insurance - YOTO pays 100% of premiums
• Short term disability insurance - YOTO pays 100% of premiums
• Minimum of ten paid holidays annually
• Accrued paid vacation time
• Unlimited paid sick time
• Cell phone reimbursement ($13.85/pay period)
• Free mental health services
• Professional development funds and tuition reimbursement

HOW TO APPLY

Interested candidates should submit a cover letter and resume through the job posting site on BambooHR. The position will remain posted until filled.

Youth On Their Own is committed to inclusion, diversity, equity, and access. We are proud to be an equal opportunity employer. We recruit, employ, train, compensate, and promote employees regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We value lived experience and encourage applications from individuals with lived experiences of housing or food insecurity.

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