About Us:
At SFamp;S Inc. we are committed to delivering exceptional customer service and support to our clients. We are seeking a motivated and dependable Remote Online Chat Representative to join our team. This role focuses on providing excellent customer experiences through live chat support, ensuring that each interaction is professional, helpful, and solution-oriented.
Job Summary:
The Remote Online Chat Representative will handle customer inquiries, provide accurate information, and resolve issues through online chat communication. This position requires strong written communication skills, problem-solving abilities, and the ability to multitask in a fast-paced, virtual environment.
Key Responsibilities:
Engage with customers via live chat in a professional, friendly, and timely manner.
Answer questions, provide product/service details, and assist with troubleshooting.
Identify customer needs and offer appropriate solutions or alternatives.
Escalate complex or unresolved issues to the appropriate department.
Accurately document customer interactions and feedback in the system.
Meet performance goals for response time, accuracy, and customer satisfaction.
Stay updated on company products, services, and policies.
Qualifications:
High school diploma or equivalent (Associate or Bachelor’s degree preferred).
Prior experience in customer service, chat support, or similar role is a plus.
Excellent written communication and grammar skills.
Strong problem-solving and critical-thinking abilities.
Ability to manage multiple chat conversations at once.
Reliable internet connection and a quiet workspace for remote work.
Self-motivated with the ability to work independently.
What We Offer:
Fully remote work environment.
Competitive pay and performance-based incentives.
Training and opportunities for career development.
A collaborative and supportive team culture.
...Execute hot line work on conductor systems.Operate digger derrick.Understand bare hand work on 44KV & 100KV.Proficient in pole/tower climbing.Perform all heavy lifting and rigging safely.Familiar with induced voltage.Understand grounding procedures.Work at heights...
...Overview Champion Window - Field Marketer (Events and Canvassing) Full Time & Part Time Roles Are you an enthusiastic and outgoing individual looking for an exciting opportunity in the field of marketing? Join our team as a Field Marketer and become a vital part...
... Round Rock is estimated to be complete in 2026. #RREXP24 Shift: FT Days: 3/12's 7a-7p (Workdays TBA) JOB SUMMARY The Patient Care Technician performs various patient care duties for the department under the direct supervision of a licensed nurse or other medical...
...Marketing Intern We are hiring immediately for a Marketing Intern position. Location: 36 Madison Avenue Madison, NJ Note: online... ...the country. Twice named the Fastest Growing Brand by Nation's Restaurant News, at Gourmet Dining & Chartwells we take pride in creating...
...Overview:\n At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a...