Remote Live Chat Agent Job at Metrix IT Solutions INC, San Antonio, TX

NURKY0dnQkNtWVhyVnQyN1hHdnZnN3MvR2c9PQ==
  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description:

Job Responsibilities:

  • Provide live chat support to customers in a professional and efficient manner
  • Respond to customer inquiries, troubleshoot issues, and provide product information
  • Maintain a high level of customer satisfaction by resolving customer concerns promptly
  • Collaborate with internal teams to ensure timely resolution of customer issues
  • Follow company policies and procedures while interacting with customers

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-centric approach with a desire to help others
  • Proficient in using chat support tools and systems

Desired Experience:

  • Minimum of 1 year experience in a customer service or live chat support role
  • Experience in a remote work environment is a plus

Salary & Benefits:

  • Minimum Salary: $40,000
  • Maximum Salary: $135,000
  • Currency: USD
  • Full-time position with 100% Satisfaction Guarantee
  • Opportunity to work with a company focused on integrity, innovation, and client satisfaction

Job Tags

Full time, Remote work,

Similar Jobs

Best Buddies Int. Inc

Employment Consultant Job at Best Buddies Int. Inc

 ...communication and advocacy skills, and live independently, while also offering support for their families. Job Title: Employment Consultant Department: State Operations and Programs Reports to: Jobs, Program Supervisor Salary Range: $42,000-$46,000 Revised... 

EisnerAmper LLP

Tax Director - Mergers & Acquisitions (Private Equity) (San Francisco) Job at EisnerAmper LLP

 ...tools and autonomy to achieve your goals. We are seeking a highly skilled and experienced Tax M&A Director to join our growing Private Equity team. This leadership role involves providing strategic tax advisory services to private equity firms and their portfolio... 

Adecco US, Inc.

SMT Operator Job at Adecco US, Inc.

**Job Title:** SMT Operator**Location:** San Jose, CA**Pay:** $27 - $31 per hour**Job Type:** Temp- Hire**About the Role:**Adecco is looking for a full-time **SMT Programmer** to join our team in San Jose. You'll be responsible for programming and running SMT machines... 

Carlton Staffing

Receiver / Forklift Operator Job at Carlton Staffing

 ...Job Description Job Description Were hiring a Receiver / Forklift Operator for our Southeast Houston area client! We are...  ...Requirements: Must have experience operating a Reach Truck, Cherry Picker, and sit-down Forklift. Steel toe shoes required. Forklift certification... 

Prime Therapeutics

Member Service Specialist Bilingual Spanish - Starting at 18.50 (Training 10AM - 630 PM CT) - Remote Job at Prime Therapeutics

 ...career advancement and growth within the organization- Work remotely with all equipment provided by the employer-...  ...in the healthcare industry- Experience working from home in a remote position- Fluency in Spanish- Strong PC skills with the ability to navigate...