Job Description

Liquor Store Associate

The liquor store associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

Primary responsibilities and accountabilities include:

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Observe customers and check identification for proof-of-age; deny sale of alcohol or tobacco to underage or intoxicated customers.
• Offer product suggestions when appropriate.
• Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools.
• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned

Qualifications:

• Must be 21 years of age.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred:

• High standard of integrity and reliability.

Required behaviors:

• Lives the values by embracing the essence of the company demonstrating a commitment to the company's goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-orientated by passionately demonstrating that the customer comes first always by putting the customer's needs above all else.
• People passion through consistently treating others with respect and dignity.

Knowledge, skills, abilities:

• Compliance with all company policies and procedures.

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