At Property Meld , we're on a mission to radically improve the property management landscape . Remember that agonizing wait for your rental's maintenance issue to be fixed? We believe it shouldn't be that way .
We're building a seamless maintenance experience that delights residents, empowers property managers, and elevates the industry. Over the past six years, we've transformed from a small startup to a powerhouse , growing from 3 employees in 2016 to over 65 today , and we're just getting started.
As we continue to grow, we're looking for an Intern/Part-Time Customer Support Specialist to help us deliver a World-Class Customer Experience .
This opportunity is perfect for someone who is looking for real-world experience in a fast-growing SaaS company while balancing an internship or part-time role.
This role can be structured as either an internship or a part-time position, depending on your experience and availability.
Location: This is an in-office role at Property Meld HQ in Rapid City, South Dakota.
⏳ Hours: 35 hours per week
Compensation: $18/hour
✔ Deliver a World-Class Customer Experience by providing technical support via email, chat, and phone .
✔ Troubleshoot customer issues using available tools, resources, and critical thinking.
✔ Execute assigned tasks and projects to support the broader Customer Support team.
✔ Become a Product Expert – learn and adapt quickly to our platform, processes, and customer needs .
✔ Be a Customer Advocate – identify and communicate areas for improvement to enhance the maintenance experience .
✅ Internship Opportunity: Perfect for students or recent graduates looking to gain hands-on experience in customer success, SaaS, or tech support .
✅ Part-Time Role: Ideal for professionals seeking a flexible work schedule while growing a career in customer support.
Confident Communicator – You effectively communicate with customers via tickets, live chat, and scheduled calls.
Customer-Focused Mindset – You care deeply about customer experience and problem-solving.
Technical Curiosity – You enjoy learning new tools, troubleshooting, and solving technical issues .
Efficiency Master – You work hard and smart , managing time effectively in a fast-paced environment.
Team-Oriented – You collaborate well but can also thrive independently .
Agility & Adaptability – You grasp new concepts quickly and execute effectively.
Experience in customer support, technical troubleshooting, or SaaS .
Familiarity with CRM systems or ticketing platforms .
A knack for efficiency, problem-solving, and clear communication .
Real-world experience in a high-growth SaaS company.
Training & mentorship to help you succeed.
Flexible work environment to fit your schedule.
Opportunities for growth and career development.
Ready to make an impact? Apply now and be part of a team that's transforming the property management industry!
...Job Description Job Description We are an established Pennsylvania craft brewery seeking a motivated, experienced sales representative for beer sales in the Western, PA County and surrounding region. Must be capable of working independently without direct supervision...
...SEIU-USWW Job Opportunity The Service Employees International Union (SEIU) is our country's fastest growing labor union with more... ...developing member leadership and activism, winning strong contracts, organizing unorganized service workers, building political and community...
...Job Description Electronics Planner / Buyer OPEX Corporation is currently looking for a full-time Planner/Buyer to work in our... ...primarily be working in an office environment with occasional travel to warehouse and/or customer sites for observation / research...
...University is accepting applications for a tenure-track position of Assistant Professor of Political Science in the Department of Sociology and Political Science. The start date is Fall of 2026. This is a full-time, tenure-track position with a primary teaching focus, carrying...
...Our client, an industry leader in manufacturing, is seeking a dedicated Machinist to join their team. As a Machinist, you will be an integral part of the Industrial department supporting production and quality assurance teams. The ideal candidate will demonstrate precision...