International Logistics Coordinator Job at ZOLL Medical, Chelmsford, MA

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  • ZOLL Medical
  • Chelmsford, MA

Job Description

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won't just have a job. You'll have a career-and a purpose.

Join our team. It's a great time to be a part of ZOLL!

ZOLL Medical does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need ZOLL immigration sponsorship (e.g. H1B, TN, STEM, OPT, etc.) either now or in the future.

Job Summary
The International Logistics Coordinator has a key role in managing overall satisfaction of International Warehouses, Business Partners and End Customers. Assist in handling and arranging various aspects of international shipments from inception, documentation, shipment, distribution and AES filing according to customer requirements. Process shipping paperwork ensuring timely and accurate delivery and compliance with all regulations regarding US Customs and DOT regulations.

Essential Functions
  • Support the international team by creating the documentation required to move medical devices around the world.
  • Provide resolution to complex issues to provide a best in class customer experience.
  • Liaison between ZOLL, freight forwarders and parcel carriers to ensure timely delivery of ZOLL products to ZOLL's BPs and end customers.
  • Work in conjunction with the Global Trade Compliance team to ensure the shipments follow the stringent guidelines of export regulations.
Required/Preferred Education and Experience
  • High School Diploma or equivalent required
  • College graduate preferred
  • 3+ plus years' experience in international shipping and documentation required
  • Certification for the transport of lithium batteries with IATA, IMDG & DOT regulations Preferred
Knowledge, Skills and Abilities
  • Proficiency in basic computer applications including MS Word, Excel, Outlook email, Internet search capability, adobe acrobat.
  • Experience with Oracle is preferred. Must be capable and willing to learn and master new computer skills and programs.
  • The ability to multi-task and prioritize high volume workload in a fast paced environment.
  • Detail oriented, strong organizational skills, strong sense of urgency, and the ability to work with strict deadlines.
  • Strong customer focus and interpersonal skills are necessary to communicate effectively and interact with all customers and business partners worldwide
  • Ability to work cross functionally internally and with international business partners.
  • Must be a team player with strong interpersonal and analytical skills.
  • Ability to cross train between international territories, providing accurate documentation, including, but not limited to, Commercial invoices, Proforma invoices, Shippers letters of instruction, Certificates of origin, Export compliance documents, Letters of credit, Cash against documents, battery statements, Dangerous goods declarations
  • Knowledge of world geography and global socio-economic conditions a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Lifting - Occasionally
  • Carrying - Occasionally
  • Pushing - Occasionally
  • Pulling - Occasionally
  • Talking - Occasionally
  • Hearing - Occasionally
  • Repetitive Motions - Frequently


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Tags

H1b, Worldwide,

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