Hybrid Customer Service Role | 12-Month Contract | Phoenix, AZ Job at BCForward, Phoenix, AZ

NUQ5Y0Z3ZEVuWVRyVk42L1hHenBqclU0R1E9PQ==
  • BCForward
  • Phoenix, AZ

Job Description

Job Description

Job Description

Job Title: Customer Service Representative
Location: Phoenix, AZ 85007
Duration: 12 Months Contract (with the possibility of extension)
Work Arrangement: Hybrid Role – 3 days in office, 2 days on site

Note : Please apply for this position if you have knowledge of tax law.

Job Description

  • This is a customer service position that requires candidates to be available to work from the office and work from home.
  • Responsible for face-to-face contact with customers.
  • Performs customer service activities by providing assistance, guidance, and instruction for forms.
  • Assist with managing a team inbox that receives inquiries from internal and external customers within the department.
  • Exercises discretion to interpret and apply customer service operations.
  • Take in-person and virtual appointments through a team shared inbox and assist with managing a shared calendar.

 

Required Skills

  • Customer service
  • Tax law related knowledge
Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job Tags

Work at office,

Similar Jobs

Central Transport

DOCK WORKERS Job at Central Transport

 ...continue to expand our network, we are seeking quality individuals to fill openings at our Fort Worth, Texas .$24.00 PER HOURAs a dock worker your responsibilities will Duties include, but are not limited to:Loading, unloading and staging skids and customer freight.... 

Little Wheel

Online Casino and Game Tester - Flexible Work Schedule (Hiring Immediately) Job at Little Wheel

 ...helping us test online casinos. No prior experience is required, and all training is provided. This is a short-term...  ...As a Website Tester, you will: Participate in user experience testing...  ...Minimum of $25/hour , with higher pay for faster testers. ~$100 bonus upon... 

Swoon

Quality Test Engineer Job at Swoon

 ...Title: Quality/Test Engineer 2 Location: Tucson, AZ (Onsite) Duration: 12 months, with strong potential to renew Pay Rate: Roughly...  ...leader in industrial manufacturing and a Fortune 100 company driving innovation across large-scale mining technology. Theyre... 

Northeast Healthcare Recruitment

Foot and Ankle Orthopedic Surgeon - Private Practice Job at Northeast Healthcare Recruitment

 ...Job Description A well-established private\npractice specializing in orthopedics, neurosurgery, and spine care in Omaha,\nNebraska, is seeking a fellowship-trained Foot and Ankle Orthopedic Surgeon to\njoin our growing team. This is an outstanding opportunity to build... 

Talent Edge Recruiting

Admin Assistant- Real Estate Job at Talent Edge Recruiting

 ...CANDIDATES ONLY ****************** Please Note: This position is open to candidates who are authorized to work in the United States without the need for current or future visa sponsorship. We are not able to consider C2C arrangements or third-party submissions....