Job Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Responsibilities:

• Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
• Respond to and resolve guest concerns promptly by working with the appropriate departments.
• Assist with reservations via phone, email, or in person, including group bookings.
• Prepare and distribute nightly reports, ensuring accurate financial and operational records.
• Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.

Qualifications:

• Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Physical ability to stand, walk, and lift up to 25 pounds as needed.

About Company: Escape to the charming island of sun-drenched fun and explore miles of our sparkling Gulf Coast beaches when visiting the Best Western® Beachside Inn in South Padre Island, Texas. The Best Western Beachside Inn is moments away from South Padre Island's most enriched treasures like the spectacular Dolphin Research & Sealife Nature Center, Sea Turtle Inc., South Padre Island Birding and Nature Center, and the unique Schlitterbahn® Waterpark. We are a 5-minute walk from the beach, free hot breakfast and free Wi-Fi.

Job Tags

Work at office, Local area, Night shift,

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