Healthcare Call Center Rep. (Member, Provider) Job at Kinetic Personnel Group, Inc, Ontario, CA

NHp0ZEhRMUdtSTNqVTlxOFZHN29pN1F4RWc9PQ==
  • Kinetic Personnel Group, Inc
  • Ontario, CA

Job Description

Job Description

Kinetic Personnel Group is currently recruiting for multiple positions for a Healthcare Call Center - a public health agency in the Ontario area. This multibillion-dollar nonprofit is renowned for its work in the community and being a great place to work.

These positions range from Member Service Representative, Provider Services Representative and other healthcare call center positions.

Job Duties:
  • Communicate with contracted and non-contracted clients/members by providing information and assistance as appropriate.
  • Assist members/clients with interpreting Member eligibility and benefit information
  • Successful completion Call Center training,
  • Active participation in continuous training,
  • Follow required call scripts and QA requirements.
  • Handle an average of 65 inbound/outbound calls per day.
  • Strict adherence to specific work schedule and company attendance and punctuality policy.
  • Document timely and accurate of all calls received. Over 100% call documentation is required
Job Requirements:
  • High School Diploma or GED ( will be verified)
  • 1 year of Healthcare Call Center experience (Hospital, Clinic, Collections, IPA, etc)
  • Or 2 years of Call Center experience (any industry) with 2 years of healthcare industry experience
  • Type 35 WPM (pass assessment
  • Basic MS Office/computer skills
  • Excellent customer service and communication verbal/written skills preferred
  • Knowledge of Medicare and / or Medi-CAL preferred
  • Must pass a criminal background check and drug test per healthcare federal and state regulations

Pay Range: $21-$22/hr

Meet Your Recruiter

Armando Lopez

Job Tags

Similar Jobs

Epoch Games

3D Creature Artist Job at Epoch Games

 ...online project collaboration tool).Job DescriptionIn this volunteer position we are looking for someone who specializes in creating 3D realistic Creatures (yet with fantastical and heraldic touches/details), which includes Mesh Sculpting, Texturing and Fur/Hair Card... 

Intellectt INC

Forklift Operator Job at Intellectt INC

 ...Job title : Forklift Operator 1st and 2 nd Location : 1753 Chaplin Drive, Haslet, TX Duration : 12 Months JOB DESCRIPTION...  .... Read, write, and communicate with others in English . Training will be conducted in English. Cherry picker experience is... 

Catholic Health

Total Joints Orthopedic Surgeons Job at Catholic Health

 ...committed to I-CARE Values Integrity, Compassion, Accountability, Respect and Excellence. This candidate will be joining a growing Orthopedic service line and will have opportunity to rotate through our Centereach, Commack multi-specialty hubs as well as our Port... 

Dominican University

Archives Assistant Job at Dominican University

 ...POSITION: Archives Assistant DEPARTMENT: Library REPORTS TO: Archivist and Special Collections Librarian HOURS NEEDED PER WEEK: 10 - 20 HOURLY RATE: $ 15.25 DATES OF EMPLOYMENT (APPROXIMATE): January - August JOB COMPONENTS / PRINCIPAL DUTIES AND RESPONSIBILITIES... 

Flowfox

Online Support / Customer Care Assistant Job at Flowfox

 ...hiring an Online Support / Customer Care Assistant for a remote, part-time role in Orlando. No prior experience is required. We provide full training so you can...  ...~$2734 per hour. ~ Remote and flexible work. ~ Day shifts only. ~ Comprehensive training...