Job Description

Updated: September 19, 2025 Location: Dallas, TX, United States The FRM will be responsible for the management of defined accounts in a specified geographic region within the Neurology and Rare Disease therapeutic area, specifically supporting the Customer’s assigned Product. The FRM is responsible for advancing product access and reimbursement for patients through approved education and support services. This may include educational in-service, patient pull through support activities, and support of denied claims. The FRM will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include, sales, market access, payers, and other collaboration partners in line with approved rules of engagement business rules. Key Responsibilities: Advancing product access and reimbursement for patients through approved education and support services. This may include educational in-service, patient pull through support activities, and support of denied claims. Supporting appropriate patient access and reimbursement education to HCPs, HCP Staff, and patient support team by using approved messaging, tools, and patient support services and financial assistance programs, etc. Provide information to HCPs, staff, and approved matrix partners on how the product is covered under the pharmacy or medical benefit design. Where appropriate, FRMs will coordinate with the Approved Partner concerning individual patient cases including patient access, coverage assistance, enrollment etc. Analyze reimbursement and access issues and act as the local access and reimbursement resource for field sales and regional management as permitted by policy. Operate within approved rules of engagement, privacy, and compliance business rules. 7+ years of pharmaceutical and/or biotech experience. 3+ years of experience in patient journey navigation, reimbursement or patient support services. Preferred Experience in Movement Disorder and/or Rare Disease as well as product launch experience Ability to solve access issues related to both specialty pharmacy and medical benefit products. Must live within territory or within territory boundaries and able to travel 50%. The annual base salary for this position ranges from $165,000-175,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. #J-18808-Ljbffr Syneos Health

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