Entry Level Help Desk Associate (Pleasanton) Job at Kano Consultants Inc., Pleasanton, CA

NGpOV0dBSkduNGJxVjkreVgyTHFqckUr
  • Kano Consultants Inc.
  • Pleasanton, CA

Job Description

Company Description

Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution.

We arelooking to hire aproactive Entry-LevelHelp DeskAssociate to joinourteam! This is ideal for candidatesfinishing an undergraduate degree or recent undergraduates looking to gain experience.

Title: Entry-Level Help DeskAssociate

Location: 75% remote 25% Pleasanton California

Employment Type: Part-time/ Independent Contractorto start with the potential to befull time.

PrimaryResponsibilities

  • Serve as the first point of contact for customers seeking technicalassistancevia phone, email, or chat.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Document and log all support interactions in the ticketing system.
  • Assistin setting up andmaintainingworkstations, laptops, and other equipment.
  • Stay updated on company systems,policiesand procedures.

Position Requirements

  • Bachelors degree in computer science, IT, or related fieldis desired but notrequired
  • Strongknowledge of ITsecurity principlesand best practices
  • Excellent verbal and written communication skills
  • Excellentproblem-solvingskills and attention to detail
  • Ability to troubleshoot common technical problems.
  • Self-learner and ability to work in an agile and cross-functionalenvironment
  • Strong interpersonal skills with the ability topositivelyworkwithothers.
  • Eagerness to learn and adapt tonew technologies

How to Apply:

*Upload updated Resume

* Fill out our Screening Questionnaire Form through the link below:

PLEASE NOTE : Failure to complete the screening questionnaire will not be considered.

Job Tags

Part time, Remote work,

Similar Jobs

PPG Paints

Store Sales Associate Job at PPG Paints

 ...trained to make local deliverys using company vehicle. Report to the Store Manager. Qualifications Must be at least 18 years of age. Must have a valid drivers license in the state of current residence with no restrictions and an acceptable driving record... 

A. J. Perri Plumbing, Heating, Cooling

In-Store Sales Lead Generator - Elizabeth Job at A. J. Perri Plumbing, Heating, Cooling

 ...pay via direct deposit ~ Commission on top of hourly rate ~ Paid training no HVAC experience required ~ Career path into Sales Advisor roles ~ Full-time employees also receive: ~ Insurance available after 31 days ~ Low-cost medical (as low as $5/... 

Clinical Management Consultants

Wound Care Charge RN Nurse Job at Clinical Management Consultants

 ...Wound Care Charge RN Nurse step into a high-impact leadership role where advanced healing, clinical excellence, and career growth meet in Californias thriving Central Valley! &##127774; The Wound Care Charge RN Nurse will join a forward-thinking acute care hospital... 

Push Digital Group

Accounting Internship Job at Push Digital Group

 ...As an Accounting Intern with Push Digital Group, you'll work side-by-side with members of our accounting team on countless projects...  ...of skills and experience should you bring to a PDG Accounting Internship? Most importantly, we only recruit interns with a positive... 

Mirage

Software Engineer, Graphics & Media Job at Mirage

 ...of ambitious, experienced, and devoted engineers, researchers, designers, marketers, and operators based in NYC. As an early member of...  ...next-generation, cross-platform rendering engine for video and graphics. This is a foundational, long-term effort: youll work on core...