Job Description
Job Title: Desktop Support Technician II
Location: 1500 St Michaels Drive Santa Fe NM 87505
Duration: 3 months Contract to hire
Shift timings: M-F 8 am – 5 pm / Overtime = YES / On-Call = YES
Pay rate: $25.00/hr on w2 without benefits.
Job Description
• What will the primary day-to-day responsibilities entail for this person? Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed.
• TOP 2 or 3 required skills that candidates must have: Field Tech experience, client facing/executive customer service and good communication skills. Hardware break-fix, installing, troubleshooting, and preventative maintenance of site. Warranty Dell support. Mac experience is a plus.
• What will the work schedule be for this position? M-F 8 am – 5 pm / Overtime = YES / On-Call = YES • Full-time hours or part-time hours? FT
• How many overall years of experience should this person have and do they need any specific certifications or education? 1.5 yrs experience, A+ & Dell/Mac certs nice to have
• Driving Required – YES, will travel between multiple locations during week.
• If contract to hire what is the conversion rate? $24-28/hr
• Worksite Zip Code: 87505
• How many miles per day will the contractor be driving? Less than 10 – all 3 client sites are very close and all within 87505.
• What radius range should candidates be located from the job location? Commutable distance to 87505, no more than 1 hr away.
• How soon will candidate review and interviews start? ASAP
• Do you have upcoming vacations or time out of the office? NO
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