Job Description

Job Description

• Enters information into databases and/or software programs by inputting alphabetic and numeric information on a keyboard or optical scanner, uploading data from outside sources, and/or transcribing audio and video content.
• Reads source documents, such as canceled checks, sales reports, or bills, and enters data in specific data fields using keyboards or scanners.
• Compiles, sorts, and verifies accuracy of demographic, financial, and/or customer data before it is entered.
• Compares data with source documents and utilizes documentation verification formats to detect and correct recording and data entry errors and reports them to supervisors as needed.
• Maintains operational records and logs of activities and work completed.
• Adheres to organizational processes to maintain data accuracy, integrity, and confidentiality.
• Establishes entry priorities by following organizational processes or conferring with team leadership.
• Verifies customer and account data by reviewing, correcting, deleting, recovering, or reentering data.
• Purges files to eliminate duplication of data.
• Secures information by completing database backups.
• Maintains customer confidence and protects operations by keeping information confidential.
• Looks for ways to improve data collection processes, including the design of forms and templates, for data entry.
• Operates office equipment as needed to assist in data entry operations.
• Contributes to the team effort by accomplishing related results as needed.

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