Job Description

Job Description

Job Description

• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail
• Perpetuates company philosophy and culture.
• Maintains a high level of motivation to ensure quality and consistent product.
• Ensures that all customers are educated on our products and services.
• Maintains the highest quality, consistent product standards.
• Follows all company drink recipes and procedures.
• Passes monthly re-certifications, in a timely manner.
• Assists in maintaining a clean, well-merchandised store.
• Assists in following visual presentation plans and standards.
• Able to train new baristas
• Runs errands, when needed.
• Works special events, as needed.
• Maintains positive company morale. .
• Regularly required to stand, walk, talk and hear.
• Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms.
• Regularly required to handle food and hot beverages.

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