Job Description

Business Analyst is responsible for the business requirements elicitation, solution approach and representing the needs of the business for enterprise-wide and in-house developed applications. The Business Analyst will work closely with all aspects of the company to gather information, translate organizational details, as well as, further the success of the team’s internal partners by communicating the team’s concepts, technical specifications and requirements. The Business Analyst will also ensures the requirements and enhancements are tested thoroughly by ensuring a test plan is created and the results are reviewed for acceptance.

What You’ll Do

• Work as an integral part of a small Agile Scrum team
• Create user stories with clearly defined and detailed acceptance criteria
• Test changes and new features developed by the team
• Ability to learn various financial systems and vendor applications to help the team build successful integrations
• Develop, review, modify, and recommend business requirements applied to applications, systems, and new initiatives using both waterfall and agile methodologies
• Ability to work in a dynamic environment taking advantage of the best methodology and using multiple tools (Jira, Axure, Microsoft etc).
• Build and maintain effective and collaborative relationships with a diverse range of staff, technical and non-technical. Ability to work with Project Managers, Scrum masters, software engineers and system analysts.
• Act as a bridge between the business team and the technical team to reduce any gaps between expectations of the end user and final deliverable
• Gather information from multiple sources (interviews, document analysis, requirement workshops, diagram)
• Participating in retrospectives and sharing open feedback to all team members
• Facilitator of various meetings with business and technical team members
• Perform other duties and responsibilities as required or assigned

What You’ll Bring

• Experience with documentation of written instructions, guidelines for use of systems, system changes including modifications to programs, procedures, operations, and user interfaces
• Continuous improvement mindset
• Ability to understand the big picture and communicate it to team members
• Ability to understand the business objectives and proactive engagement with the business units
• Build and maintain relationships between staff, management, and third party to ensure productive use of the system
• Present a professional image to department staff, organization, and others
• Ability to understand/learn the business and the issues and challenges facing the industry and organization. Participating in user experience studies, potentially with members
• Understand software development lifecycle (waterfall, iterative, agile)
• Effective analytical and decision-making skills
• Effective problem solving skills
• Strong interpersonal skills to build relationships and communicate effectively with managers, staff members, and vendors
• Ability to understand the financial services industry processes and use of technology
• Proven ability to support a strong member service culture

Education, Training, Experience, Certifications and Licensure

• BA/BS degree is required
• 2+ years interacting with both business and technical management required
• 2+ years Agile Methodologies
• Experience as an IT Business Analyst or related position is preferred
• Experience in development and testing in a web development organization is preferred
• Understanding of the JIRA project-management software system is preferred
• Project Methodologies: Scrum, Waterfall

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